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Armaghan Nawaz

Manager Operations

I have enclosed my CV to support my application. It shows that I would bring important skills to the position, including:

• Analytical skills
• Ensured 100% delivery on assigned task
• Time management and vendor management(including invoices)
• Good coordination with IT team for timely data deliverance

Currently, I am attached with one of the sports club in UAE,dubai, and working as operations manager.
Before that I was attached with hotel and working there as manager in UAE.

Previoulsy, I was working in Jazz, known as Mobilink (Pakistan) and looking after the activities related to customer experience and project management.

I am having 15 years of experience in credit & collection department under different teams like

• Communication Unit
• Social Media
• Backend Operations
• Project Management
• Quality assurance of departmental processes and KPI’s.


Thank you for considering my application. I look forward to hearing from you. I am looking for good opportunity in Pakistan and willing to back with the period of 1 month.


Yours faithfully

Armaghan Nawaz

00971-501297800(UAE)
Armaghan.nawaz (skype ID)

Work Experience

  • 2021 - 2022
    Al Saqer Sports Club
    Manager Operations
    Handling all walk-in customer for inquiries and playing.
     Managing time and prioritizing the shifts.
     Handling POS and managing date & time.
     Marketing and Business enhancement strategies implementation
  • 2003 - 2019
    Jazz Telecom
    Assistant Manager
    Supervisor, Customer Operations Jazz,
    (Bill Printing & Delivery

    (Vendor Hiring Process in Coordination with Procurement)

    Supervisor, Customer Operations Jazz,
    Orascom (Quality Assurance Credit & Collection Dept

    Supervisor, Customer Operations Jazz, Mobilink, Orascom (Credit Monitoring & Operations Credit & Collection Dept.

    Supervisor, Customer Operations Jazz, Mobilink, Orascom (Credit Monitoring & Operations Credit & Collection Dept.

Education

  • 2006 - 2008
    University of Central Punjab
    MBA

Skills

  •  Project Management & process automation
  •  Day to day reporting of daily tasks.
  •  Audit & Policy designing as per defined rules.
  •  Coordination with other teams for resolution and support
  •  Vendor Management and Team Coordination
  • ERP application  Databases (Knowledge of SQL 2000 & 2005)
  •  Designing Tools (MS Visio)
  •  Others (Expert in Word, Excel, Power Point, Access, MS Visio)

Hobbies

  • Traveling
  • Cricket
  • Snooker
  • Chess

Personal Details

  • Sex: Male
  • Marital Status: Married
  • Religion: Islan
  • Nationality: Pakistani
  • Date of Birth: 01-11-1978

References

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