Courier , Logistics Professional

o Operation Management
 Planning
 Execution
 Monitoring
o Budgeting & Costing
o Inventory Management
o Service Extension
o Quality Assurance
o KPI’s Implementation
o Service Analysis and Performance reviews
o Cost Optimization
o Resources Optimization and Development
o HR Development
o Sales Support
o General Administration

o Administrative Head of ISB Area
o General Management ( Support Functions )
o Retail & Corporate Sales Management
o Express /Bulk Distribution and Value Added service Management.
o Managing Team of 473 People.

Core Responsibility is Enterprise resource planning
• Standardization of Operation Process ( Branches , Station, areas & regions )
• Operation Research Resource Planning & Developments ( Process, HR, Infrastructure )
• Operation Audit (MCC etc.)
• Monitoring ( Quality & Cost )
o Achievement of KPIs
o Outlook & TCS Perception
o Operation Analysis & Different report Preparation
o Cost Optimization in Line Haul Movements. o Efficient & Cost Effective Operation within Allocated Budget.
o Cost analysis and brain storming on cost optimization at area level.
o Competition activities within the region.
• Central coordination Point at Regional level for Express Operation.
• Execution of High Revenue / Special Projects with Coordination of Area Management.
• Budgeting of Express Operation.
• Visit of Key Account Customer Monthly Basis along with KAM/SALES Manager at Area/region Level.
• Policy making of Express Operation
• Training, Succession Planning & Development of Operation Human Resource.
• Capacity enhancement through service extension and route induction.
• Facilitation of Area Management in terms (Planning, Execution (Wherever it is necessary)).
• Morale boosting/ motivational activities preparation and execution at area level with the close coordination of Area Team. (Field & In-house Staff).
• Preparation of Annual Business Plan at region Level along with the coordination to OC South & Central.
• Resource Optimization
o Field & In-house ( HR/Equipment/Infrastructure)
o Future tools for efficient process planning.
o Through Technology.

• Budgeting/Expense Monitoring.
• Succession Planning and Team Developments.
• Sales promotion and business development.
• Managing Regulars and on call pickups.
• Special Pickups & Deliveries.
• Fuel cost Management.
• Courier and Vehicle Outlook Management.
• Cost Control Vehicle Hiring.
• Quality of service.
• Training and Development of operation staff for best interest of company.
• Security of Material & Safety.
• Co-ordination with Data Processing & Customer service department.
• Induction of Quality HR.
• Managing 2300Employees with in the Area