Job vacancy Online Medical Consultant

We are looking for an Online Medical Consultant

The Online Medical Consultant within the Operations department will be responsible for collecting data from a variety of clinical or pharmaceutical research projects. The Medical Consultant will be required to work collaboratively to align, compile, and manage data to be reported in a clear and concise manner, without error. We are looking for individuals who have a way of dealing with potential customers and the like with utmost sincerity and compassion.

Job Description

• To make outbound calls to assess the enrolled research volunteers health by analyzing the health reports  discussion with the volunteers and their doctors
• To ensure that the highest level of quality Patients care is delivered based on pre-defined quality benchmarks.
• To have an extensive understanding of FAQs to ensure smooth delivery of information to the Patients and doctors over the phone
• Maintain the highest level of knowledge regarding relevant diseases and products to enable them to create a more positive patient experience at every touchpoint with Patients, their caregivers, and Health Care Professionals.
• To have extensive exposure to and first-hand knowledge of the relevant culture names addresses and language.
• Ensure compliance with all company policies, procedures, and practices.

• MBBS Graduate
• Proficiency with MS Office (Particularly MS Excel and MS Word)
• Empathy, Hospitality & Excellent Communication skills in English
• Years experience preferred

• Medical Insurance
• Permanent Employment Status
• Provident Fund
• Internal Job Opportunities
• Annual Leaves
• Leaves Encashment
• Referral Bonus
• Company Pick & Drop