Student & empolye

 Key Responsibilities Handled IT
 Resolved issue of users for all IT & technical queries as requesting on BOL ticket
portal.
 Maintenance an Active Directory and implement Group policy on Users.
 Configuring of Cisco IP Phone, Network base printer and fileserver for backup.
 Daily track of work desktop support tickets such as installing software, maintain
users permissions and users requirement.
 Investigate and provide solutions for complex IT support issues.
 Create documentation for all IT and Network equipment.
 Installed and registered users in Biometric device for attendance system.
 Trained & assisted users with policies and in house applications.
 Responsible in preparing audio/visual for executive meetings.
Computer Networking
 TECHNICAL SKILLS:
 LAN/WAN/ Operating Systems:
 Structured Network cabling
 Desktop Hardware Diagnose, Troubleshooting, Testing, Maintenance and
Configuration.
 Configuration and Creation of LAN
 Windows XP, Win 7/8/10,11
 Wireless LAN Access Point Configuration (D-link, TP-Link,)
 Advance IP Scanner