Signature IT & Communication

Signature IT & Communications Services SMC-PVT Limited is operated in Pakistan, situated in the Peshawar, Khyber Pukhtunkhwa. We comprehend your business concerns, our company CEO is UK returned Pakistani, we are engage in telephone and Internet contact, call center operations, information technologies and management, telecommunications, sales, customer service and marketing efforts. In regards with TEAMWORK we have the best squad ready to work the way clients want. Our team is consist of 100% highly trained agents which can do both inbound and outbound., 90% of our agents are experienced agents and most of them have been working in Call Center Business for more than 2 years. They are experienced both in B2B and B2C accounts, specialized in pulling out customer information (CREDIT CARD NUMBER, CUSTOMER INFORMATION, and BUSINESS INFORMATION and Etc.). They are highly trained in customer service accounts (TECHNICAL SUPPORT, BILLING AND COLLECTION, also CUSTOMER ASSISTANCE AND INBOUND UP SELLING).
Signature IT & Communication Services offers a comprehensive set of services and solutions for Call Centre Operations which includes both training and offering a host of inbound and outbound calls for UK campaign with high quality considerations. We have extensive experience of executing telesales, tele customer support; telemarketing and offshore recovery services projects coupled with call Centre trainings for various clients in public and private sector of UK, USA and Pakistan.
SIGNATURE imparts world class training ranging from basic to advanced IT trainings, technical trainings (Linux, Java, Networks and Systems training) and call Centre trainings (telesales and customer services) to clients in public and private sector in different areas of the world, from its Global Office in Peshawar.Our training programs are known for their high energy, intense practice and focus on participant success. Participants state that our training program is most effective, providing a motivating and practical training experience for Call Centre training ranging from Customer Service Training, Telesales Training, US and British Accent Training to the entire Customer care Services of Firms. We are also partners with renowned international Training Academies, like Empowered Training Centre, a world leader in the International Market, to work together to deliver world class training to our clients.
We believe in providing quality Training, to each individual. We understand the learning curve associated with each Agent; hence we go the extra mile in completing initial training in a professional/satisfactory manner from an internal and client standpoint.